You have probably come across someone who knows how to react to different situations without making anyone feel upset. They know what to say at the right time. They are never short of words. Most people describe them as "great decision-makers."
You probably also know most people who can manage their emotions perfectly. They don't get angry unnecessarily or lose their temper at the slightest provocation. They always express a clear view of every situation, no matter how tense it is to other people. They know how to persuade people with words and effect the changes they desire in their environment. They know when to trust their intuition and when to call it quit.
People like these are best described as possessing a high level of emotional intelligence.
Chances are you admire these people and want to possess such traits too. But they didn't develop these traits overnight. If you want to develop emotional intelligence skills, you have to know what it is all about and the best ways to access it. Fortunately, you don't have to search far and wide on this subject because that will focus on this article.
Before we explore the concept of emotional intelligence and how it supports an individual's relationship with others, it's pertinent that we know how to describe it.
What is Emotional Intelligence?
Emotional intelligence is the ability to recognize your emotions, understand what's telling you and how it affects people around you. As simple as this may look, it is not an easy thing for many people. Most people don't understand their emotions, and they can't even figure out how it affects people around them, especially their loved ones.
Personalities vary with different people. And we all react to situations in various ways. Navigating through people's emotions and thoughts requires cleverness and tactfulness.
Who is an Emotionally Intelligent Person?
Emotionally intelligent people can manage their behaviors and feelings better than others. They know how to manage fear without letting it shrink deep into their hearts.
Have you ever wondered why emotionally intelligent people succeed easily in life? It's because they know how to harness others' emotions and use it to predict possible future events and their outcomes. This allows them to know how to play their cards right and turn every outcome in their favor.
What Are the Four Categories of Emotional Intelligence?
Emotional intelligence is grouped into four categories which are explained below.
We all have bad moods. But emotionally intelligent people do not rub it on the faces of others. (At least, that is enough to distinguish them). To develop emotional intelligence skills, you need to know how to react to intense situations. If you are talking to an angry person, try your best to make them calm down. Make them feel their opinion counts, and they are highly valued. Keep a positive outlook, and even when the person throws abusive words at you, don't let it get you.
Do you know your strengths and weakness? What motivates you or makes you angry? What are your feelings about certain issues in life? Endeavor to make a list of them, analyze them and figure out how they could help you attain success in life.
What about your limitations? How can they affect your goals? Figure out the best ways to get rid of them so you can attain your full potential in life. This is what emotionally intelligent people do! Lastly, think about the areas you are good at and how you can leverage them to remove your limitations.
- Relationship management
An emotionally intelligent person takes relationships seriously, especially in a business environment. If you are offering a product to your customers, you should offer them something unique and persuasive enough to motivate them to bring out their wallets and pay for the product.
If you are emotionally intelligent, you will know the best ways to attract your customers, retain them and make them loyal to your brand for many years to come. Learn more about how to develop this skill.
- Social awareness
Emotionally intelligent people listen more than they speak. If you want to develop emotional intelligence skills, you need to develop listening skills first. If you own a business, ensure you seek ideas and feedback from your customers using social media platforms. That way, you will know what they think and how they feel. This will influence the decisions you make and the choices you pursue.
As you may agree, knowing the four categories of emotional intelligence barely shows you how to become one. To meet this need, we have outlined proven tips many emotionally intelligent people swear by that could make you become one in no time.
The Best Ways to Improve Emotional Intelligence
Few people are born with this skill. Therefore, it is not out of place to assume that most emotionally intelligent people learned it and developed the skill over time. So if they could do so, why can't you do the same? Here is how to develop this highly valued skill.
- Examine your behavior at work
Do you strive for accomplishments at work? How do your boss and other employees view your efforts towards achieving the company's objectives? Are you a goal getter or a couch potato? You can build emotional intelligence skills in the workplace when you don't seek self-glory, acknowledge your mistakes and make efforts to achieve your goals as soon as you set them. Lastly, be confident about your abilities and prove them at the slightest opportunity.
- Don't make a hasty judgment
Do you conclude matters in haste before you gather all the facts? Observe how you react when people offend you. What do others have to say about your behavior? Endeavor to be open to people's perceptions and opinions. Understand the fact that people differ in terms of preferences and choices. When you learn how to respect people regardless of their opinion, it will demonstrate your emotional intelligence level.
- How do you react when you face difficult times?
Do you get tensed up and blame others when things do not work in your favor? How do you react when your plans go south and fail to deliver the expected results? An emotionally intelligent person will not shift the blame on others or make them feel responsible for their predicaments even when it's not their fault. The ability to control your emotions when things go wrong is a skill many wish they had.
- Examine how your feelings and actions affect others
Your decisions or actions could affect the feelings of others to a great extent. Learn how your actions affect others by putting yourself in their shoes. If you avoid doing things that hurt others, they could easily believe that you respect their feelings and want the best for them. But can you be emotionally intelligent without knowing at all?
How to Know if You Are Emotionally Intelligent
Emotional intelligence is a delicate issue that most people who have it may not know that they have it. How possible is this? Let's explore the scenarios.
According to Kari Knutson, a business coach, and counselor, "everybody has some traits of emotional intelligence in them." If you can communicate assertively, chances are you are an emotionally intelligent person. Have you ever addressed an audience, telling them what they need and how they could go about getting it? Then, you got it all bottled up in you!
Most people find it easier to make friends and build relationships than making a cup of coffee. They can easily address disputes, conflict, crisis, needs, and concerns in a straightforward manner.
Empathy is at the core of emotional intelligence. Can you form deep conversations and connections with people?
This is not just about superficial relationships. I mean relationships where you can be open. The ability to recognize that someone is undergoing pressure, struggling with something they don't want to talk about, or feeling guilty for an offense they never committed is a skill that is recognized with emotional intelligence.
Emotionally intelligent people are creative in all dimensions. They know how to figure their way out of tense situations. Does this describe you? If yes, Bravo! You got it in you!!
The ability to decipher other people and their emotions has a huge impact on emotional intelligence. Self-awareness is also a huge facilitator and helps you to stay ahead of others anywhere. If you can get people to open up and reveal hidden stuff about them to you in confidence that you will help them, you are a genius even without your knowledge.
Knowing your level of emotional intelligence is a huge task and overwhelming for most people. Even as an intelligent person, your emotions can get the best of you, thereby making you distracted and unfocused for the rest of the day. That should not be a reason for panic. Provided you can control the situation without hurting the feelings of others. The ability to control your behavior without letting others down is a good sign that you are emotionally intelligent.
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