I always listen to my clients for their specific needs, focusing on developing strategies to help them in the process of coping with conflict by developing positive communication at work. I develop my classes and workshops based on the most recent evidence from years of research and always keep myself up to date. My classes are meant for working individuals who wish to develop positive communication at work and consequently, enjoy the most out of their career by developing healthy relationships.
I have a Master's degree in Industrial Psychology, a certificate in communication processes, and have completed two civil mediation workshops. I am dedicated to helping individuals cope with conflict at work. My area of expertise focuses on the prevention of conflict through positive communication and respect.
If required to travel outside of 20km, additional fees may apply to compensate for travel expenses.
24 hour cancellation notice is required or a fee of $20 is charged.
English and French
Sept 2014-2016: Master of Arts in Industrial and Organizational psychology, University of Guelph, Guelph
May 2014: Bachelor of Arts, Université Laval, Québec City, Honours Thesis Program: Psychology
May 2014: Certificate in Communication Process: Bridging Theory and Practice, University of Guelph
August 2013: Continuing Studies, Université de Sherbrooke, Civil and commercial mediation (40h), Mediation in working relationships, related strategies and additional tools (15h)
Sept 2016-Aug 2020: SSHRC Doctoral Fellowship: $20,000 bursary per year
Sept 2016-Aug 2020: Dean’s Tri-council Top-up: $5,000 bursary per year
Jan 2016: College of Social & Applied Human Sciences Dean's Scholarship: $2,500 bursary
Sept 2015-Aug 2016: George and Lois Whetham Ontario Graduate Scholarship (OGS): $15,000 bursary
Sept 2014-Aug 2015: Joseph-Armand Bombardier Canada Graduate Scholarships Program Social Sciences and Humanities Research Council (SSHRC) Master’s Scholarship: $17,500 bursary
Sept 2014-Aug 2015: Dean’s Tri-council Top-up: $5,000 bursary
May-August 2013: Trauma Studies Center of the Institut universitaire en santé mentale de Montréal, VISAGE research team. Scholarship for a summer research internship $7,500 bursary Post-traumatic stress at work: Effectiveness of prevention methods
July 2012: Explore program $2,200 bursary. Five-week intensive language-immersion course
2011-2012 Dean’s List - Honorable Mention
Sept 2014-present: Research assistant, Department of Psychology, University of Guelph
2012-present: Research assistant, Department of Psychology, Université Laval (> 300h), ÉVISSA team
Sept 2012-2013: Honours Thesis in Psychology, Department of Psychology, Université Laval (150h)
Winter 2013: Research assistant, Department of Political Studies, Université Laval (120h)
Summer 2012: Research assistant, Department of Psychology, Université Laval (145h)
Winter 2012: Research assistant, Department of Psychology, Université Laval (100h)
Sept 2014-Present: Graduate Teaching Assistant, University of Guelph
Sept-Dec. 2014: Tutor, University of Guelph
Jan-July 2014: Supply Teacher, Commission scolaire des Portages de l’Outaouais
Sept 2014-present: Consultant for Organization & Management Solutions (OMS), University of Guelph.
• Facilitating a training session to help managers improve their interview skills on a performance oriented structured interview
• Facilitating training sessions to help managers give constructive feedback and develop goals in a way that promotes performance and development
• Developing an empirically-based training session on effective goal setting and performance feedback
• Conducting focus groups for the development of a performance management system
• Analyzing and summarizing quantitative data from employee surveys
2007-2013: Senior team leader, Cashier department, Québec City gaming hall (Garda)
• Training new resources
• Managing organizational and interpersonal issues in the workplace
• Ensuring teamwork and excellent customer service
• Resolving issues with other departments
• Skills: This job gave me the motivation to pursue research in industrial/organizational psychology
I've known Jessica for years and I can confirm that she has many abilities required to be a great coach and teacher. She always manages to give the best of herself in everything she does. Jessica has strong intellectual abilities and a great sense of responsibility. She's always kind and positive to others.
Jessica is extremely passionate and knowledgeable in the topics she covers. She has helped numerous students over the years succeed in University and in life. When working with Jessica in the past on a number of projects at the University of Guelph and Organization and Management Solutions, she has always been incredibly patient, understanding, supportive, and diligent with her approaches to problem-solving and teaching complex topics. I would highly recommend Jessica to lead large workshops as well as provide small-group and 1-on-1 lessons.
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