I base my classes on a blend of theory, research and practical application in the workplace. My teaching will expose students to multiple sectors from global perspectives. My classes can be used at High School, Professional or Degree level
Human Resources Professional with expertise in Recruitment, Training, Diversity and Inclusion, Reward, Organizational Design and Development. Experience spans multiple industries including Tourism and Hospitality, Healthcare, Retail and Financial Services across Canada and Internationally. Masters Degree in Human Resources
HUMAN RESOURCES DIRECTOR
Private and Public Sector | National and Global Experience | Diversity and Inclusion Expert | HR Leader
Strategic and innovative Human Resources leader who translates HR programming into business goals to improve performance, profitability, growth, and employee engagement. A pragmatic, solutions focused professional who possesses an in depth understanding of human resources, a strong appreciation for the value of diversity and inclusion with an innovative approach to organizational design and profit optimization initiatives.
Direct communicator, who is collaborative and solution oriented. Acquired unique expertise by providing HR support to US firms with a Canadian presence combined with a deep understanding of human resources in the United Kingdom and Europe. I also have a broad depth of experience with global public companies, private and public sector, not for profit and small publicly traded organizations. I have strong generalist experience in both Canada and Europe in areas of: Labour and Employee Relations, Compensation & Benefits, Profit Optimization, Performance Management, Talent Acquisition, Organizational Design, Diversity and Inclusion, Employment Law interpretation. Innovate and creative, high EQ and self-drive, pragmatic and straightforward.
Deep market experience in Hospitality, Digital and Store Retail, Financial Services, Healthcare.
HYATT CORPORATION | Calgary, AB | Leading Global Hospitality Company 2017 – Present Director – Human Resources
HR Organization Leadership: Senior HR leader in the organization, directing HR professionals in resourcing, total rewards, executive compensation, training, leadership development, succession planning, HRIS, and regulatory compliance. Heavy emphasis on leading Hyatt through rapid HR change and transformation programs.
Profit Optimization: Led a full scale organizational design review to drive profit optimization goals within the organization. Enabled operational change essential to a reduction in staffing operational costs. Helped to facilitate redesign of core business operations, including 1 site closure and several organizational reviews.
Talent Acquisition and Change Management: Responsible for the development and implementation of change management strategies and plans that minimize business risk, shape the employee experience, and maximize engagement among key stakeholders. Developed and executed the opportunity youth talent acquisition program RiseHY across Canada.
Diversity and Inclusion: A Diversity & Inclusion trainer, trained 150+ managers, building training capability across Hyatt of Canada locations, certifying 52 people as trainers with 1300 people trained by these trainers saving $500K in costs.
Organizational Effectiveness and Culture: Developed the adoption of new innovative HR approaches to improve employee engagement, three of which were immediately adopted, yielding a 23% improvement in our organization-wide survey results.
Legislative Review and Implementation: Led the implementation of the largest legislative review in Alberta, implementation and training of the Fair and Family Friendly Workplace Act and Bill 30. Contributed to senior-level decisions, supporting initial analysis through due diligence and subsequent integration.
COVID19 Response Leader: Appointed as the HR Project lead for Canada advising the US Headquarters in relation to the organizational design, legislative, employee engagement and occupational health and safety issues related to COVI19 Pandemic.
CALGARY WEST CENTRAL PRIMARY CARE NETWORK | Calgary, AB | Healthcare Organization 2010 – 2016
Director – Human Resources and Operations
HRIS Technology: Responsible for the evaluation and selection of $3.2M worth of new enterprise software for the company-wide HRIS upgrade (Ceridian Dayforce). Led the transition from outdated HR systems into a fully integrated HRIS platform from Ceridian. Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR reporting to business units. Identified and resolved issues and risks, provided timely updates to leadership, facilitated meetings and reviews, and worked collaboratively across the organization stakeholders to produce effective results.
Employee Relations: Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization. Served as a thought leader within the Leadership Group, including developing and implementing high quality HR products, programs and services that provided strategic business value.
Talent Retention: Developed leadership training program utilizing in-house managers as trainers saving $250,000 in outside consulting fees. Developed a talent retention program that reduced turnover rate by 18% of the top performers.
Workforce Expansion: Led acquisition program to hire 175 new employees in a 3 month period. Skilled at managing across projects and partnering on multi-faceted deployment programs. Acted as an organizational subject matter expert, including developing and implementing high quality, cost-effective organizational effectiveness products, programs and services
SHOP DIRECT GROUP | Liverpool, UK | Leading on-line pure play digital retailer and unsecured credit provider 2005 – 2010
Senior Human Resources Business Partner
Workforce Integration: Integrated 3000+ employees in the aftermath of 2 acquisitions, steering flawless workforce assimilation into core business operations. Contributed to profitable turnaround with >$1M in first-year savings. Enhanced the effective execution of the Human Resources business plan within designated business units by facilitating communication, collaboration of efforts and sharing expertise.
Labour Relations: Mitigated 2 union organizing campaigns saving the organization potentially $1.5M in increased costs if the group had successfully unionized.
Talent Acquisition: Led the human capital planning process including workforce planning, talent reviews, regional human capital and succession planning activities. Activated the Shop Direct Group’s Diversity & Inclusion programs, ensuring that the D&I priorities were embedded in talent acquisition and talent management activities. Built Shop Direct Group’s direct sourcing capability and reduced the reliance on external recruitment agencies.
Global Responsibilities: Partnered with colleagues in South East Asia to standardize our performance evaluation and career development processes developed there and slated for global rollout.
YATES GROUP PLC. | Manchester, UK | Leading Food and Beverage Retailer 2002 – 2005
National HR Manager
HR Business Partner for multi-site operator with 100 locations across the UK. Created staffing models and recruiting strategies to meet each client’s unique requirements. Led the planning, evaluation, resourcing, and follow-up of engagement program and its related activities; in collaboration with the appropriate business and discipline partners. Championed and built the talent management ranks in support of property and region diversity strategy. Led a team of 7 HR managers based in multi geographical locations.
WHITBREAD PLC| London, UK | Leading Hospitality Company 2000 -2002
Regional Recruitment and Training Manager
Managed recruitment and training for Restaurant Division in North West England. Created and implemented hiring and training policies, procedures, systems, and technologies to support company’s long-term growth and expansion.
EDUCATION & PROFESSIONAL CREDENTIALS
Masters Degree in Human Resources (MS HR) – John Moores University
BSc Degree – Information Technology and Business – University of Salford
Chartered Human Resources Professional (CPHR): Canada
Chartered Human Resources Professional (MCIPD): United Kingdom
Advanced Certificate in Human Rights Theory and Practice: Osgoode Law School
Advanced Certificate in Managing Complex Workplace Investigations. Rubin Thomlinson Law
Accredited Executive Compensation Program: Global Governance Advisors
Prosci Change Management Professional: Prosci
Leading High Performance Teams: Banff Centre
Advanced Certificate in Dealing with Psychological Health and Wellness in the Workplace: University of Fredericton
Certified in Teaching Adult Education NVQ: Stafford University
BOARD AND COMMUNITY INVOLEMENT
Board Member: Canmore and Area Healthcare Foundation
Taskforce Member: Canmore Economic Business Recovery Team
Alpine Ski Race Administrator: Team Panorama
closeby? Here's a selection of tutoring ads that you can check out.
Superprof can also suggest business lessons to help you.
Learning isn't a problem, management lessons for all!
Taking human resources lessons has never been easier: you're going to learn new skills.
|at their home||at your home||By webcam|