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Hemnaad's Resume

Hemnaad Chinnuraj M.Eng.
(+1) (819) 319 - 8591
(concealed information)
Ottawa, Ontario, Canada

PROFESSIONAL SUMMARY

Software Engineer with professional working experience gained playing a multitude of roles along the journey providing exceptional support and dedication. Drive new value, reinventing, and managing the essential business processes, simplifying, and securing IT infrastructure. Actively seeking a career in project management to grow by managing services and products that involve reimagining business models, products, and customer experiences.

WORK EXPERIENCE

Senior IT Analyst- Operations Management Oct 2019 - Present
Datta Tech Consulting- Ontario, Canada
Client Requirement Background: -
• In a bid to reduce both capital and operational expenses, a Canadian mobile financial services provider wanted to upgrade its legacy Quality Assurance center. The company wanted to add next-generation digital capabilities and significantly enhance the customer experience across its operations. The company approached Datta Tech Consulting for guidance on modernizing its QA center’s IT infrastructure to provide seamless customer experience and evolve into the mobile payment solution of the future.
Solution Recommended: -
• End-to-End Cloud-Based Quality Assurance and Quality Control Center Modernization Strategy
Action Taken: -
• Perform end-to-end analysis of testing requirements.
• Establish and setup hardware and software along with environmental requirements.
• Analyze all system and subsystem processes along with defining their roles and responsibilities.
• Define and setup testing methodology and testing standards.
• Ensure complete test coverage by tracking every requirement and through effective test designing.
• Create input and output data for every system and subsystem.
• Perform end to end testing as per requirements and processes defined.
• Create and maintain functions, conditions, and scenarios essential for an end to end test automation.

Associate-Projects Management Aug 2011 - Jul 2016
Cognizant Technology Solutions- India
1. Business Change Assurance Services:
• Business Process Testing: Business process-aligned QA solutions, built on industry knowledge and library of domain test assets, that address business objectives.
• User Acceptance Testing: End-to-end testing of applications to assure quality for the end-user.
• Assurance for Blockchain: Blockchain compliance and regulatory adherence ensure applications meet industry and geo-specific regulations and compliance requirements.
• Technology Change Assurance Services:
• IoT Assurance: Industry-aligned assurance solutions for IoT using robotics, sensor virtualization, and ecosystem test automation.
• Mobility Assurance: End-to-end assurance for mobile applications, powered by automation Intellectual Properties (IPs) and on-demand devices.
• Cloud Migration Assurance: A 360-degree assurance framework ensures cloud attributes that are key to the success of migration to the cloud.
• Big Data Assurance: Big data testing solutions that assure the variety and velocity of data for enterprise applications.
• Technology Assurance Labs: In-region, cloud-based Technology Assurance labs that enable localized testing of digital technology solutions, using cloud infrastructure and on-demand provisioning of devices.
2. Customer Experience Assurance Services:
• Performance Testing: Performance testing of applications built on myriad technologies and integrated ecosystems for seamless customer experience.
• Security Testing: SAST- and DAST-aligned assurance solutions that address the security and vulnerability requirements of digital ecosystems.
• Accessibility Testing: Validation of UI design and usability elements, including ease of navigation and omnichannel access to drive user adoption and advocacy.
• Crowd-Sourced CX Assurance: Crowd-Sourced testing of end-users’ experience UX, leverage the fastest platform for on-demand test services, tools, cloud-based device labs, IPs, and test infrastructure.
3. Intelligent and Automated QA Services:
• Quality Insights: Build actionable insights into quality by using AI and machine learning capabilities. Integrated QA analytics across the software lifecycle enables early defect detection and test optimization.
• Automated Business Process Testing: Business process-aligned automation uses a patented algorithm based on natural language processing for automated generation of test cases.
• In-Sprint Automation: Scriptless Test Automation solution facilitates continuous testing of mobile and web applications in DevOps and agile environments.
• Bot-Assisted Testing: Configurable robots for automated testing of human-machine and machine-machine interactions at the physical/digital boundary for IoT.

CAPABILITIES
• Web Test Automation
• Mobile Test Automation using Simulation
• Automated Database Testing
• Web Services Security and Compliance Test Automation
• Cross-Browser Test Automation
• Big Data Test Automation
• Regression Test Automation
• Data-Driven Test Automation
• Black Box Testing
• User Acceptance Testing
• Web UI Testing
• Keyword-Driven Testing | Table-Driver Testing | Action Word Based Testing
• Data-Driven Testing (DDT)
• Risk-Based Testing (RBT)
• Web Service Testing (REST & SOAP)
• Functional Testing (Presentation Layer)
• Cross Browser Testing (Presentation Layer)
• Incremental Integration Testing (Business Layer)
• Regression Testing (Business Layer)
• Data Validation Testing (Data Layer)
• Database Testing (Data Layer)
• Mobile Testing
• Web Services & API Testing

ENVIRONMENT
Python | JavaScript | JRE 8 | Internet Explorer | Mozilla Firefox | Google Chrome | Chromium | Microsoft Edge | Headless | JellyBean (4.3) | KitKat (4.4) | Lollipop (5.0.x) | Marshmallow (6.x) | Nougat (7.x) | Oreo 8.0-8.1 | iOS 9.3 to 12.x | Quality Center | TestRail | Zephyr | Jira | Microsoft Visual Studio Team Services (VSTS) | Jenkins | Bamboo | Azure | FogBugz | Mantis | Subversion | Bitbucket | Git | BrowserStack | SauceLabs | MongoDB | SQL Azure | Informix | PostgreSQL | IBMDB2 | Oracle | MySQL | TeraData | Hadoop | SOAP | RESTful
EDUCATION

Carleton University • OTTAWA
Master’s in Engineering - Technology Innovation Management Sep 2016 - Nov 2018

Kumaraguru College of Technology • INDIA
Bachelors Engineering - Electrical and Electronics Apr 2007 - Apr 2011