Active listening and Conflict Management. Many conflicts may be avoided when we take time to really listen and understand each other. This course in Active Listening and Conflict Management is availab

Nancy is helpfull, understanding, good speaker in french or english, she is positive and good influence, she is relax and got a good sensé of humour To relax student. I would recommend her, her approach and method of teaching is great or doing conférence on a topic she is a good researcher, she is organize and she expérience and mature.