« Dear Sirs, It is my great pleasure to write a recommendation for Josip, because he is an extremely hardworking and positive person who has successfully handled business challenges. During the time Josip worked with us, he showed himself to be very capable, independent and resourceful person of excellent communication skills. Since Josip was employed in our Call Center, these skills contribute in increasing the efficiency and quality of our daily business. Josip was in contact with clients every day. He worked on incoming and outgoing calls related to various inquiries and he also handled requests for car claims, where apart from communication it is necessary to quickly and precisely handle administrative tasks. He was always professional, kind, and never left the job unfinished. Josip is a real team player, a pleasant and friendly person who performs everyday tasks with incredible ease and I can recommend Josip to any company that expects from its employees to have a serious and professional approach. Kind regards, Maša Contact centre manager Vienna Insurance VIG d.d. »