I am a recent university graduate with my bachelor of Kinesiology. I want to help students excel with their sciences. Tough subjects need understanding and knowledgable teachers. I can provide that!

Yunus's Resume

OBJECTIVE


I am striving to obtain full time employment by ways of personal tutoring. Provide education through a student centered approach ensuring that there is a comfortable and encouraging e

nvironment where growth and improvement can occur.



EDUCATION

Bachelor of Kinesiology (Honours) June 2012 - June 2017
Brock University, St. Catharines, ON Canada

· Gained Extensive knowledge in human physiology and anatomy through formal lectures, labs, and research.



WORK EXPERIENCE

PointClickCare (Account Management Enabler) June 2016 - Present

Head Office, Mississauga, ON

· Understand the role and importance of PointClickCare to skilled nursing facilities, specialized care, and long-term care facilities.

· Provide successful resolution to customer inquiries through troubleshooting and utilizing critical thinking with software.

· Made calls to current and future customers to ensure customer satisfaction and retention.

· Worked With marketing on the SUMMIT campaign in July 2016, aiding in Promotion through calling and email.

· Provide important data to sales and marketing.

· Actively participated in meetings and conference calls.

· Worked heavily on NetSuite and Microsoft Excel.



Brock University, Recruitment and Liaison September 2016 - May 2017

(Brock Ambassador, Recruitment Officer)

· Communicate with prospective students over the phone, actively listening and answering all questions.

· Gave presentations to 150 + student recruitment events.

· Providing information regarding academic programs and all campus services.

· Provide campus tours.

· Assist during recruitment and Brock University events.

· Welcoming guests, providing a comfortable atmosphere.

· Providing guests with impeccable customer service.



Brock University, Student Development Center September 2015 - April 2016

(A-Z Learning Services Admin)

· Provide tutoring services to kinesiology students and ESL students.

· Handle office inquiries, schedule all appointments for instructors, answer the phones and reply to emails.

· Prepare print orders for workshops.

· Organize files.


KINESIOLOGY EXPERIENCE

Kinesiology Student Trainer (Clinical) May 2015 - January 2017
Brock-Niagara Center for Health and Well-Being, St. Catharines, ON

· Built positive rapport with clients through displaying commitment to their individual goals and needs.

· Exemplified excellent communication skills through active listening and answering concerns.

· Provided information and applied knowledge regarding injuries and health behaviours.

· Worked with post joint replacement surgery, post heart attack, and stroke clientele.

· Created and delivered individualized, one-on-one training for acute joint injuries, cardiovascular health and over all skeletal muscle strength.

· Facilitated balance and gait training with the senior demographic in the SeniorFit program.

· Demonstrated a positive attitude, understanding, and empathy with clients and staff.

· Improved flexibility and joint range of motion.


Athletic Therapist (150hrs +) October 2014 - April 2015

Canada Prep Football Academy, St. Catharines, ON



· Delivered independent injury assessment and treatment on the field.

· Exhibited time management skills and maintained a detail-oriented perspective in a high stress environment.

· Demonstrated flexibility in dedicated time while providing athletic therapy on the road throughout the United States.

· Provided certified taping and wrapping of ankles, knees, and shoulders.

· Conducted pre-concussion and post-concussion assessments.



Athletic Therapy Assistant (150hrs) May 2012 - September 2014

Mississauga Blues Rugby Football Club, Mississauga, ON



· Shadowed and worked closely with a Certified Athletic Therapist mentor.

· Provided independent injury assessment and treatment in a high pressure environment.

· Conducted over 100 Standardized Concussion Assessment Tool (SCAT) tests for pre-concussion and several post-concussion assessments.

· Provided individuals with certified taping and wrapping for both practice and games.



VOLUNTEER EXPERIENCE


Brock University Kinesiology Council September 2016 – April 2017

Former Senior Student Representative

· Organized and help execute the Brock University KINNECT Conference, bringing professionals working in diverse aspects of kinesiology to meet with current students.

· Organized and contacted conference speakers and booked audiovisual equipment.

· Articulated suggestions clearly and, when appropriate, respectfully shared constructive criticism in meetings.



PointClickCare 2016 Food Drive

Account Management Team Captain

· Tracked donation amounts/cans.

Updated the Charity Committee on a weekly basis with new numbers.
Promoted and encouraged the team members to donate.
CERTIFICATIONS



· First Aid Training CPR Certificate March 2016

· Certified training in Taping and Wrapping injuries October 2015

· Certified Ambassador of the Niagara Region May 2015

RESEARCH EXPERENCE, TRANSCRIPTS AND RFERENCES: Available upon request