Spanish Course, from a Native Spanish speaker. I posses a Master of Arts in Teaching Spanish. I teach a student-centered with multi-sensorial strategies and cultural classes.

Paul Mauricio's Resume

PAUL

OBJECTIVE: to develop, assess and train the students, and to raise the standard of living of the community.

EDUCATION
Northern Arizona University Flagstaff, AZ 86001 USA Master of Arts in Teaching Spanish in areas: Linguistics, Pedagogy and Literature, graduation date: May 2019.
Hamline University Saint Paul, MN 55014 USA Master of Arts in Management, concentration in Conflict Resolutions, 12/2003.
Universidad José Maria Vargas Caracas, Venezuela Bachelor’s Degree in Business Administration, 06/2001
Hinds Junior College Raymond, Mississippi USA Associate in Arts Degree 05/1981. Chamberlain Hunt Academy, Mississippi USA Military High School 05/1979

LANGUAGES
English, Spanish and Portuguese – fluent

RELEVANT COURSEWORK
• TKT – Teachers Knowledge Test (on the English language), British Council Venezuela 2011.
• Media Technology in Spanish, Northern Arizona University, 12/2017.
• Management and Leadership, M.A. program, Hamline University, 12/2003
• Negotiation Theory and Practice, M.A. program, Hamline University, 12/2003.
Linguistics courses:
• Spanish Phonetics and Phonology, Northern Arizona University, 12/2017.
• Spanish Acquisition, Northern Arizona University, 05/2019.
• Spanish Modern Structures, Northern Arizona University, 12/2018.
Pedagogy courses:
• Curriculum Design, Northern Arizona University, 05/2018.
• Instruction Methodology in Spanish, Northern Arizona University, 12/2018.
• Test and Classroom Assessment, Northern Arizona University, 05/2019.
Literature courses:
• Latin American Literature – Gabriel Garcia Marquez, Northern Arizona University, 08/2017.
• Hispanic Literature – Guinea Equatorial, Northern Arizona University, 05/2018.
• Hispanic Theater - Northern Arizona University, 12/2018.

ACHIEVEMENTS
• I together with a partner published an eBook called “Business Spanish Language Course for beginners” is available in (concealed information)
• In my Curriculum Design course from my Master of Arts in Teaching Spanish, I developed a teaching manual called: Spanish for the construction professionals (Español para los profesionales de la construcción).
• In my course, Linguistics: Spanish for heritage learners, I did a research on the usage of Spanish language in the courts of Flagstaff, Cococino county.
• My capstone for my career Master of Arts in Teaching Spanish is about a unit of Spanish for the Hospitality industry.

EXPERIENCE
Jefferson Preparatory High School, Phoenix Arizona November 1, 2019 - May 21, 2020
Spanish I, II & III, Life Skills and Speech and Debate Teacher
• Plan the course, the syllabus according to the school’s learning objectives.
• Focused on ACTFL Standards to implement a communicative approach for learning which improved the overall performance of the students’ skills.
• Utilized continuous formative assessment, rethinking the instructional strategies and based content.
• Designed summative assessments based in n the feedback from the formative assessments.
• Implemented Hispanic culture within the classes, improving the students’ engagement.
• Elaborated a 70% student performance report and tutored the low-performance students.

Northern Arizona University, Flagstaff Arizona August 2017 – graduation May 2019
Spanish Instructor as a Graduate Assistant for the Spanish Program
Program supervisors: Yuly Asencion and Joseph Collentine. Taught 6 basic Spanish courses throughout the MAT Spanish career.
• Implemented a conversational approach based on ACTFL Standards, supported on hands-on conversational extracurricular activities and research on sociocultural theories that skyrocketed the students’ engagement, performance and learning.
• Utilize Bblearn technology platform to coordinate my job.
• Design and plan the classes with a continuous improvement approach according to the students learning feedback.
• Evaluate the student's skills: reading, listening, writing and talking with formal and informal assessments.
• Promote a positive and above average student's performance that gave the students confidence to achieve their learning objectives.
• Embrace Hispanic culture within the course following ACTFL Standards, that resulted in higher engagement and enriched learning.
• Incorporate technology, the wide offer of internet tools, and make it part of the Spanish course.
• Utilize different teaching styles for inclusion having in mind the handicap and the minorities that allowed to close the gaps among the best and least performers.

Pearson publisher – Mesa AZ June 1 – June 15, 2018
Children Math Scorer
• Correction and evaluation of students’ math exams at primary level faster and more efficient.
• Learned Pearson’s technics and methodology of test evaluation that allowed me to assess other subliminal elements.

Educaciones Obair Caracas, Venezuela
Supervisor: Ms. Iraima Prieto
In-company Spanish and English Trainer 02/2016 – 12/2016
• Assessed the employees and the business needs in order to elaborate the training program plan.
• Scheduled and organized the teams to be trained according to the students’ working shifts and to form a diverse team from different departments.
• Coached the employees to improve their performances in Business English, Customer Service and other departments’ vocabulary, phone communication manners, etc.
• Trained the students according to the plan. Monitored and evaluated the students´ Business English learning performance.

TOP IDIOMAS – English Language School Sao Paulo, SP tel. 55(11) 98850.1050 Sao Paulo, SP July 2013 – Dec. 2015.
TOEFL, IELTS and Business English Trainer
• Developed the course according to the customers’ needs.
• Taught the student with a student-centered class approach.
• Utilized a continuous evaluation approach.

University of The West Indies Bridgetown, Barbados – 05/2013 – 06/2013
Online Spanish Facilitator
Planned the classes according to the syllabus.

Royal English Institute Caracas, Venezuela 02/2006 – 04/2013
General Manager
Customers: 1) Eurobuilding Hotels 2) Colgate-Palmolive 3) Procter & Gamble and many more.
• Founded and lead the language institute.
• Marketed the products which I developed according to the customer’s needs.
• Negotiated company contracts.
• Developed professors’ procedure and training manual.
• Hired, trained and supervised employees.

Instituto Universitario de Nuevas Profesiones – September 2010 - July 2011
University Professor for the School of Tourism
Academic Coordinator: Argenis Perez 58 (concealed information)
Courses: 1) Hospitality English 2) Finance Fundamentals
• Designed and taught with a hands-on approach the hospitality and finance course for tourism professionals.
• Intertwined my solid experience in business management and hospitality to produce a student-centered class.

Instituto Universitario de Mercadotecnia (a technical college) September 2009 – December 2009
Av. Casanova, C.C. Dedíaz, Sabana Grande, Caracas, Venezuela
Professor for the School of Business - Report to Deidamia Escobar
Courses: 1) Negotiation and Collective Bargaining 2) Introduction to Business Management
• Preparing and delivering lectures.
• Preparing and marking essays, assignments, and examinations.
• Advising students on academic and related matters.
• Attending departmental and faculty meetings.
• Stimulating and guiding class discussions.
• Compiling bibliographies of specialized materials for reading assignments.

Educaciones Obair Caracas, Venezuela 08/2006 – 02/2008
In-company Business English and Spanish Trainer
Ms. Iraima Prieto – General Manager Business Trainer Phone: 58-(concealed information) / 8476
• Assessed the employees and the business needs in order to elaborate the training program plan.
• Scheduled and organized the teams to be trained according to the student’s working shifts and to form a diverse team from different departments.
• Coached the employees to improve their performances in Business English, Customer Services and other departments’ vocabulary, phone communication manners, etc.
• Trained the students according to the plan. Monitored and evaluated the students’ Business English learning performance.

Saint Paul Public Schools Saint Paul, MN USA Phone: (concealed information) Marilyn Myles
Bilingual Educational Assistant 09/2004-05/2005
• Promote effective communication and understanding among students' homes, schools and the community by using both the Spanish and English languages.
• Interpret for parents at school conferences with teachers and other school personnel; translate information from schools, current activities and special events.
• Communicate information about ELL and bilingual services to parents.
• Make home visits to assist in the problem resolution among home and school.
• Make follow-up contacts with parents when important school notices have been sent home.
• Contact teacher(s) to communicate parent concerns or vice versa.
• Promote parent attendance at school activities and involvement with school groups.
• Under the direction of the classroom teacher or principal, provide bilingual assistance in the instruction and assessment of ELL students in designated content areas.
• Assist the instructional team by providing tutoring to individual students or small groups of students. • Maintain up-to-date information about various departments, agencies and organizations within Saint Paul Public Schools and in the community.

Royal English Institute Caracas, Venezuela
General Manager / Spanish and English Trainer 01/1998 – 12/2001
Customers: 1) Eurobuilding Hotels 2) Colgate-Palmolive 3) Procter & Gamble and many more.
• Founded and lead the language institute.
• Marketed the products which I developed according to the customer’s needs.
• Negotiated company contracts.
• Developed professors’ procedure and training manual.


CORPORATE EXPERIENCES
CPP – Creating Profitable Organizations Plymouth, MN USA
Internal Sales bilingual (English and Spanish) 06/2004 – 01/2005
• Sales and marketing of the credit card enhancement products to the customers.
• Maintain accurate customer information, validating price, and verifying order terms and conditions, and assisting with claims and disputes.
• Maintain a smooth and continuous communication with partners: credit card corporations, distributors, and credit bureaus.

American Red Cross Saint Paul, MN
Transportation Services Consultant Internship 10/2003-04/2004
• Review business plans/budget, meet with paid and volunteer staff, review policy/procedural manual, etc.
• Review other transportation provider services; examine ways in which Red Cross Transportation services could collaborate and share limited resources.
• Research cost effective measures from other community transportation providers for the purpose of implementation at St. Paul Red Cross.
• Create business plan encompassing results and suggestions for implementation. Unilever Andinas Caracas, Venezuela Fixed Assets Coordinator 07/1995 - 5/1997
• Marketed and sold products to grocer/retailers/convenience stores/restaurants/hotels along with the Area Sales Supervisor.
• Assessed profitability and loss impacting decision making of discontinuing products.
• Controlled proper usage of company equipment.
• Managed inventories.

Radisson Plaza Hotel Minneapolis Minneapolis, MN
Concierge of VIP Lounge 6/2003 – 10/2003
• Greeting guests and welcoming to the Concierge Club.
• Provided information and sales of the entertainment places of the Twin Cities Minneapolis, as booked reservations, arranged transportations, obtained tickets for events and monitored guests request for housekeeping and maintenance.
• Set up food and beverages to the customers.
• Provide administrative support, hor dóevers and beverages and amenities to VIP customers.
• Performed food and beverage inventories.

Crown Plaza Hotel Minneapolis, MN 9/2002 – 05/2003
Room Service – Server and Order Taker/ High Dinning Restaurant – Server
• Coordinated all service requirements addressed to Room Service and the Fine Dining Restaurant aiming for the highest possible guest satisfaction.
• Coordinated order placing and order taking process.
• Knew all the menus and the ongoing promotions.
• Made myself aware of all issues relating to Room Service and the Restaurant.
• Answer the Room Service telephones when required.
• Upsell of the Room Service and restaurant products.
• Proactive customer service. • Performed food and beverages inventories.
• Set up the trades and carts and provisioned the customer with the food and beverages utensils and accompaniments.

Unilever Andinas Caracas, Venezuela
Key Account Sales Assets Coordinator 05/1996 - 04/1997
• Marketed and sold products to grocer/retailers/convenience stores/restaurants/hotels along with the Area Sales Supervisor.
• Assessed profitability and loss that would impact decision making of discontinuing products.
• Controlled proper usage of company equipment.
• Managed inventories.

Skycheff International Caracas Airport, Venezuela
American Airlines Food & Beverage Account Manager 12/1992 - 5/1994
• Coordinated and supervised activities related to food and beverage supply, surpassing the airline’s quality standards.
• Maintained a continuous and harmonious communication with custom brokers, USA equipment suppliers, and American Airlines associates.
• Managed production office operations and a staff of fifteen to record productivity.
• Maintained an efficient inventory allocation on schedule and under the budget.
• Secured material from the USA.