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Daniel - Prof vocabulary - english - Hamilton
$20/h
1st lesson is free!
Pending approval
Response Time 24h
Lessons offered by Daniel
  • Individual
The lessons will be held
Taught subjects
  • Vocabulary - English
  • ESL
  • Oral expression - English
  • Writing comprehension - English
  • Listening comprehension - English
  • Business English
Levels
  • All Levels

Technical writer with 20+ years of industry experience available for English training

Methodology

For over 20 years, I have been proactive in web-based methods of communication, including developing demos, maintaining forums, and scripting, narrating, and producing video tutorials. My business acumen, technical expertise, and leadership capabilities have contributed to numerous successful project releases.

Background

As a technical writer, I strive to maintain text that is consistent, approachable, and engaging. I specialize in developing and maintaining knowledge transfer material in PDF, HTML, XML and similar media formats, which directly impact internal staff and external clients.

Rates

Transportation Fee : $10
Rate for online lessons : $ 20/h
Lessons offered by Daniel
Individual
The lessons will be held
at their home
at your home
Taught subjects
  • Vocabulary - English
  • ESL
  • Oral expression - English
  • Writing comprehension - English
  • Listening comprehension - English
  • Business English
Levels
  • All Levels

Daniel's Resume

EDUCATION

TESOL/TESL/TEFL Certification (English) July 2018 – October 2018
Oxford Seminars Hamilton, Canada
Completed course in Teaching English as a Second/Foreign Language:
* Presented final assignment (Practicum) to instructor and 13 prospective teachers
* Completed 40-hour online portion, including final certification test

Masters of Science (Information Technology) October 2006 – June 2010
University of Liverpool Liverpool, United Kingdom
Graduated from the Laureate Online Education Programme:
* Completed modules in E-commerce, Computer Communications and Networks, Internet
and Multimedia Technology, Web Applications, Programming the Internet, Object-Oriented
Programming, Computer Structures, and Artificial Intelligence
* Submitted dissertation project on Empathetic Machines and AI Communication

Bachelor of Arts (English) September 1997 – June 2002
University of Waterloo Waterloo, Canada
Graduated with Honours from the following Four Year Program:
* Major in English Rhetoric and Professional Writing (Co-op)
* Minor in History of the Western World, Specialisation Option in Business Management

Language Learning March 2005 – August 2015
Various Institutions Worldwide
* Completed advanced courses in French and German
* Conversational level skills in Dutch, Italian, and Spanish


CAREER HISTORY

Independent Contractor April 2017 – present
Docudan Ltd. Ancaster, Canada
* Create new documentation and online media content for third-party clients
* Improve existing content (if available) and enhance user interface (if applicable)
* Publish and maintain knowledge base (including FAQs and release notes) via portals

Head of Documentation October 2015 – February 2017
Fidor Bank AG Munich, Germany
* Created and edited API documentation for third-party developers and admin bankers
* Maintained documentation set in Confluence internally and Google Docs externally
* Provided German to English translation assistance to non-native speaking colleagues

Senior Technical Writer November 2013 – August 2015
cleverbridge AG Cologne, Germany
* Created and edited core documentation for API developers and business-case users
* Maintained entire documentation set in SharePoint internally and ZenDesk externally
* Tested and fixed help content in Commerce Assistant and Business Intelligence tools

Technical Writer January 2011 – January 2013
Nokia gate5 GmbH Berlin, Germany
* Edited and maintained API documentation for Mobile Maps, Prime Places, Traffic
* Rebuilt and clarified content for API Platform White Paper used by Nokia Sales force
* Wrote copy and commented on interface content for both web and mobile interface

Programmer/Writer February 2008 – February 2009
Backbase R&D B.V. Amsterdam, Netherlands
* Created new example pages and updated missing information within Client Reference
* Developed and enhanced demos for Backbase Developer Network and AJAX Community
* Wrote scripts, captured, narrated and produced video tutorials on AJAX technologies

Senior Technical Writer April 2005 – October 2007
Genesys Telecommunications Inc. Saint John, Canada
* Created new documentation for Agent and Supervisor Desktop and SDK projects
* Edited existing documentation for Interactive Voice Response/Voice Platform projects
* Hosted training sessions on FrameMaker and RoboHELP and wrote how-to references

Technical Writer March 2003 – April 2005
Merge Healthcare Inc. Toronto, Canada
* Created new documentation for eFilm and add-in modules (e.g., eScan, Ortho, 3D)
* Edited existing documentation for Fusion RIS and MergePort EasyRIS (Philips) projects
* Wrote quick references and delivered presentations for SATS and internal training

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