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$20/h
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Response Time 24h
Lessons offered by MOHIT
  • Individual
The lessons will be held
Taught subjects
  • Math
  • Algebra
  • Arithmetic
  • Information Technology
  • Calculations
  • Physics - Chemistry
Levels
  • All Levels

Engineering and Science graduate with great skills in Mathematics, science, and Information Technology

Methodology

My teaching methods are based on visualization, Innovation, and creation. I am the father of 4 years old who has a lot of experience in simplifying things that toddler can understand. Teaching and learning go hand in hand and should be fun and interesting.

Background

By profession, I am Technology center manager who studied Computer Science Engineering. Major in Science, physics, and Maths. I am very passionate about Teaching and sharing knowledge with anyone who wants to improve their skills and knowledge database. I will share tips and tricks in passing exams

Rates

Transportation Fee : $5
Rate for online lessons : $ 19/h
Rate for 5 hours of lessons : $80
Rate for 10 hours of lessons : $170
Lessons offered by MOHIT
Individual
The lessons will be held
at their home
at your home
Taught subjects
  • Math
  • Algebra
  • Arithmetic
  • Information Technology
  • Calculations
  • Physics - Chemistry
Levels
  • All Levels

MOHIT's Resume


Obtain a challenging leadership position applying creative problem solving and fine management skills
with a growing company to achieve optimum utilization of its resources and maximum profits.

HIGHLIGHTS OF QUALIFICATIONS

β€’ 8+ years of experience in Customer service operations and Networking Technology Environment
β€’ Post Graduation in Computer System Technician-Networking from Centennial College
β€’ Diploma in Advanced Computing from Advanced Computing Training School
β€’ Bachelor Degree in Technology in Computer Science and Engineering
β€’ Strong communication and leadership skills, problem-solving and decision-making skills
β€’ Flexible and assertive, cultural and prioritization skills, ability to drive with analytical skills

TECHNICAL SKILLS


Networking: IP/Broadband, TCP/IP, Microsoft LAN manager, Internet Ethernet, LAN-WAN
Interconnection, LTE/satellite Communication, and Level-2 Troubleshooting Configuring Installing Cisco and Juniper devices remotely.

Hardware IBM Servers, Checkpoint firewall and Desktop installation and Troubleshooting

Programming: C, HTML, XML, java, Microsoft SQL

Operating Systems: MS Windows servers and Clients, MS-DOS

Applications: Microsoft Office Suite, Remedy, TIMng, Maximo, Focus, IPACT, Metasolv TBS

RELATED WORK EXPERIENCE

Promoted to Business Assurance, Manager within Same Technology Center
August 2018- Manager, Business Assurance
Present Bell Canada, Toronto, ON
β€’ Ensuring the escalation process has been followed and trouble tickets have proper documentation. Respond to pager notifications from an automated system or manual pages from Bell Canada support technicians and/or customers
β€’ Queue management of various problem management systems
β€’ Defer the ticket accordingly when trouble is fixed or referred back to help desk for access info, or if technical information is required
β€’ Escalate problems to internal/external vendors, service partners, and suppliers to ensure that outage times are minimized
β€’ Provide notification to Customers, Incident Managers, and Bell management as per the Notification & Escalation process
β€’ Create and send Major Outage Notifications via email to various distribution lists
β€’ Audit tickets and create WEBRCA to drive service improvements
β€’ Load management using the following tools; Symposium, C2, TIMng Logs, MACAM
β€’ Able to deal with all levels of technical & non-technical Management across the district & the business
β€’ Manage various mailboxes that receive notifications of long pickup, long outage for customer incidents
β€’ Interface with the Load Administrators/Controllers to ensure that Focus and TIMng logs are managed properly

December 2010- Advance Technician
August 2018 Bell Canada, Toronto, ON

β€’ Responsible for testing and troubleshooting i.e. Cisco and Juniper routers and switches, IPVPN, EMS, VPNE, LRTC, VoIP, ATM, OE, Frame, mega link, traditional technologies
β€’ Accountable to pick up and test at least 10 tickets daily IPVPN / DATA, DSL 30 Tickets daily
β€’ Follow-up and escalate to our internal department i.e. NMC. OCC, NNOC, Field service, cable, help desk when required and outside supplier i.e. Telus, Quest zone, Axia, Alliant, GNMC Unisys, etc
β€’ Defer the ticket accordingly when trouble is fixed or referred back to help desk for access info, or if technical information is required
β€’ Participate actively (isolate problem) in common failures and major outage reestablishment with various teams
β€’ Ability to diagnose/troubleshoot problems on a wide variety of hardware and software platforms and bring to closure in a timely manner to the satisfaction of the client


September 2012- Customer Service and Technical Support Specialist
March 2013 IBM Canada, Markham, ON

β€’ Provide client support and technical issue resolution via E-Mail, phone, and another electronic medium.
β€’ Configure software to connect to Internet application servers.
β€’ Provide training to clients in the use of system and applications as related to the Internet.
β€’ Obtain general understanding of OS and application operations related to company offered services.
β€’ Identify and correct or advise, on operational issues in client computer systems.
EDUCATION

2010 Computer System Technician-Networking (Post Graduation Diploma)
Centennial College Toronto, ON

2008 Diploma in Advanced Computing
Advanced Computing Training School, Pune, India

2007 Bachelors of Technology in Computer Science & Engineering
Institute Of Engineering and Emerging Technologies BADDI, Himachal Pradesh University, India



References Available Upon Request

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at their home at your home By webcam
1 hour $20 $25 $19
5 hours $80 $105 $95
10 hours $170 $220 $190
Unfortunately, this tutor is unavailable