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Article for students

Student cancellation policy

This article is only about lessons paid through the platform.

If you have scheduled a lesson with your tutor, you can cancel it via messaging.

  • Your lesson took place in less than 24 hours: you are fully reimbursed. The tutor will be notified and the amount of the lesson will be visible in your bank account within 3 to 5 working days.

  • Your lesson took place in more than 24 hours: a cancellation policy may apply. The tutor chooses to be paid in full, 50% or to reimburse you in full.

You also have the possibility to modify the date of the lessom .